Plan of Action

Posted by admin on March 25, 2008

A clear plan of action is essential for an effective community engagement process.

A plan of action should include the following steps:

  • identifying key stakeholders
  • defining the aim, objectives and rationale of the engagement
  • reviewing past examples and experience
  • developing guiding principles and protocols
  • defining the scope and intended outcomes
  • identifying resources
  • resourcing the engagement
  • outlining information requirements and flows as well as capacity-building needs
  • organising the engagement process into achievable, measurable units
  • establishing realistic timeframes, and
  • developing and confirming processes for review, monitoring and feedback.

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